How to order
Before concluding the contract, the Customer must confirm that they have read and accepted these Terms of Sale, including the information on the right of withdrawal and the processing of personal data.
Mantero accepts orders submitted in electronic form and transmitted via the Internet according to the relevant instructions, through the online sales system available on the website www.hollidayandbrown.com.
Submitting an order means that the Customer sends a request to enter a sales contract for the products specified in the order. The offer is deemed accepted by Mantero only at the moment the e-mail confirming payment via PayPal is sent to the e-mail address provided by the Customer.
Submitting an order does not constitute an obligation for Mantero, and failure to provide confirmation does not imply tacit acceptance of the order.
To submit an order through the online sales system, the Customer must have an active e-mail account and, if requesting the issuance of an invoice, provide their tax information for invoicing purposes via e-mail: customercare@hollidayandbrown.com or by entering the information in the 'Notes for the Merchant' section during the PayPal checkout.
Prices
Any information regarding the products for sale, including the prices listed on the website www.hollidayandbrown.com, constitutes an invitation to enter into a contract; however, it does not constitute an offer pursuant to Art. 1326 of the Italian Civil Code. The submission of an order by the Customer entails the obligation to pay the indicated price, and the contract is concluded in accordance with the provisions of Art. 2.3.
Product prices may change without prior notice. The price applicable at the time of the sale is the one published on Holliday & Brown’s website at the time the order is submitted.
The prices are expressed in euros and include 22% VAT. Shipping costs are free of charge.
Before completing the order submission process, the Customer is informed of the total price of the goods, including the purchase price of the items, applicable taxes, and duties.
Payment methods
For payment of the product price, the Customer may follow one of the methods indicated in the purchase procedure on the website www.hollidayandbrown.com which are summarized below:
- PayPal
- Credit Card/Debit Card, via the PayPal shopping cart, with no additional charges.
The entry of credit card details takes place in a window managed directly by PayPal (Europe) S.à r.l. et Cie, S.C.A., and therefore the PayPal terms of service, accessible and viewable from that window, apply.
If the Customer exercises the withdrawal right after payment for products purchased online, Mantero will instruct PayPal to refund the amount due via the same payment method used by the Customer, subject to verification of compliance with the conditions for exercising the right of withdrawal and the condition of the goods.
PayPal
The payment procedure takes place in a window managed directly by PayPal (Europe) S.à r.l. et Cie, S.C.A.; therefore, the PayPal terms of service, accessible and viewable in that window, apply.
At no point during the purchase process is Mantero able to access the credit card information used (e.g., card number or expiration date), as such data is transmitted via a secure encrypted connection directly to the website of the entity managing the electronic payment (PayPal). No Mantero IT system will store this data.
Under no circumstances can Mantero be held liable for any fraudulent or improper use of credit or prepaid cards by third parties.